Contact

For general enquiries or just to say hello, you can reach us at:

Booking conditions

  • Arcadia Lodge is not suitable for children under 15.
  • Two night minimum stay from 1st November to 31st March and at Labour Weekends and Easter holidays.
  • Check-in is from 3:00 pm to 7:00 pm, after 7:00 pm by arrangement please.¬† Check-out between 10:00 am & 11:00 am.
  • The Lodge is a smoke free environment
  • To confirm a reservation we ask for a credit card deposit of 25%, we’ll settle the balance of your account upon checkout. Payment at checkout can be made by cash, credit card or Eftpos. For payments by Amex a 2% surcharge applies.

Cancellation Policy

  • Our cancellation policy is 7 days or less, a full cancellation fee applies.
  • If we can rebook your room, we will reimburse for the revenue gained you as a way of a refund. We try to be fair and reasonable.
  • COVID Cancellation Clause: If you need to cancel due to lockdown levels¬† changing, we will fully refund your deposit.

Internet access – Copyright Law

  • It is now illegal in NZ to download or upload any copyrighted material. (Copyright (Infringing File Sharing) Amendment Act 2011). We accept no liability for any infringement of this law by guests while at Arcadia Lodge and reserve the right to recoup from the offending party the costs of any fines.