FAQs
Check-in & Check-out
Check in is generally from 2.30 to 7pm, Please contact us and let us know if you need a later check-in.
Early check-In’s might be possible but relies on guests checking out and room servicing, please just contact us.
Check out is about 10.30 am, If you require an early check out due to travel or flights please let us know so we can sort your account & breakfast.
Ferry Information
The Fullers car ferry runs from 6am to 10pm and costs about $14 each way,
Please see information under Directions and print this for your reference.
Passenger ferry from Paihia to Russell is hourly from about 7pm to 9.30 or later depending on the season.
Should you require a pick-up from the Russell wharf please let us know.
Your arrival at Arcadia
There is a map box on the bottom gate with a simple map how to find us.
Upon arrival push the door-bell and we will come settle you in.
Breakfast
Children Policy
Children over 12 are welcome.
We do offer some flexibility to this when staying in Arcadia cottage over winter and the lodge is closed for the season, please talk to us about this.
Smoking
Pets at Arcadia
Guest Laundry
We are happy to give you a drying rack we can discretely set up for you. We have an iron and Ironing board in the kitchen and cottage.
Please just talk to us about this.